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Nissan announces new strategy for customer ownership experience; leveraging connected car, big data, and personalization

Green Car Congress

The company anticipates that, as a result, connected car services and greater choice in accessories and personalization will increasingly drive growth in its aftersales business, anticipated to contribute 25% of aftersales revenue by 2022. The ultimate goal is hyper-personalization.” —Kent O’Hara. —Kent O’Hara.

Personal 150
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How the IBM PC Won, Then Lost, the Personal Computer Market

Cars That Think

On 12 August 1981, at the Waldorf Astoria Hotel in midtown Manhattan, IBM unveiled the company's entrant into the nascent personal computer market: the IBM PC. The personal computer vastly expanded the number of people and organizations that used computers. With that, the preeminent U.S. Press coverage of the announcement was lukewarm.

Personal 145
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Hyundai Motor Company extends warranties for more than 1M vehicles worldwide

Green Car Congress

Vehicle maintenance has been deemed an essential business in most places across the country, so while many Hyundai dealership showrooms have closed due to reasons brought on by the coronavirus, most service departments have remained open.

Hyundai 207
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Ricardo and Roke partnership launches digital resilience assessment service for vehicles

Green Car Congress

With increasing sophistication of onboard electronics systems and external connectivity through navigation, infotainment, digital communications and dealer maintenance networks, modern cars provide a feature base and functionality mix that would have been impossible even a few years ago.

Vehicles 195
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SunPower ceases residential installations, lays off 1,000

Baua Electric

As we make this transition over the next month, we are dedicated to handling our customer experience with the highest levels of care and with minimal impact on timelines. Moving forward, SunPower will focus our efforts on serving our best-in-class Dealer Network and installation partners. Get started here. –

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Tesla-style Over-the-Air updates will save OEMs $1.5B: research

Teslarati

ABI recognized Tesla as the “leader in this space” and notes that the company “has never required an in-person software update” to solve a vehicle recall. Tesla and other automakers that use Over-the-Air updates to update and improve their vehicles and even solve recalls are expected to save roughly $1.5

Tesla 108
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Volkswagen selects Hughes Telematics as exclusive provider of advanced connected vehicle services to US market

Green Car Congress

HTI offers a portfolio of location-based services for consumers, manufacturers, fleets and dealers through two-way wireless connectivity. In-Drive, HTI’s aftermarket solution, offers safety, security, convenience, maintenance and data services. Networkfleet, Inc., Networkfleet, Inc.,

Connect 199