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J.D. Power Discovers Dealer Service Satisfaction Rises Amidst Extended Wait Periods

The Truth About Cars

Photo credit: Standret / Shutterstock.com The auto industry has seen a rebound in customer satisfaction with dealer service experiences this year, marking a positive shift. However, dealers are still facing challenges due to shortages in parts and labor, which have contributed to increased wait times for service appointments.

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UC Davis ITS study suggests hastening consumer adoption of plug-ins will require innovation on the sales side

Green Car Congress

A study by researchers at the Institute of Transportation Studies, UC Davis finds that buyers of plug-in vehicles (PEVs) are substantially less satisfied with the dealer purchase experience than buyers of conventional vehicles—with the notable exception of Tesla buyers. In some cases, dealers outright discouraged PEV purchases.

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Suzuki Swift Plug-in Hybrid Gains Type Approval from Japanese Government; To Dealers in the Autumn for Testing

Green Car Congress

Powertrain concept for the Swift plug-in. Suzuki Motor Corporation’s newly developed Swift Plug-in Hybrid, unveiled at the Tokyo Motor Show in 2009 as a concept ( earlier post ), gained type approval from the Japanese Ministry of Land, Infrastructure, Transport and Tourism on 12 May. Click to enlarge. Swift PHEV. Click to enlarge.

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Ford C-MAX Energi plug-in hybrid heading to select US showrooms

Green Car Congress

Overview of the C-MAX Energi plug-in hybrid. Ford began production of the 2013 C-MAX Energi plug-in hybrid vehicle ( earlier post ) at Michigan Assembly in October, and the vehicles are heading for showrooms. Click to enlarge. Earlier post.). Earlier post.). Starting MSRP is $29,995 (after a federal tax credit). Earlier post.).

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Road Test: 2022 Kia Niro Plug-in Hybrid

Clean Fleet Report

But with the 2022 Kia Niro Plug-in Hybrid (PHEV) we obliterated the “official” number in our real world driving. While the hybrid system is impressively efficient, rated at 46 miles per gallon combined,the secret to getting the best fuel economy is by maximizing the 26 miles of pure electric driving the Niro PHEV gets by plugging it in.

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Ford lowers fuel economy ratings for hybrids, plug-in hybrids, and Fiestas; goodwill payments to buyers coming

Green Car Congress

Ford Motor Company is lowering the fuel economy ratings for its 2013- and 2014-model year hybrid and plug-in hybrid vehicles, as well as most 2014-model year Fiestas. In some cases, the reduction was minor, on the order of 2-3%. The MKZ hybrid, however, was hit with a 15.6%

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Toyota to debut 2 BEVs, 1 PHEV for US this year; says research shows BEVs & PHEVs have similar environmental benefits

Green Car Congress

Toyota currently has more than 40% share of the total alternative fuel vehicle market, which includes a 75% share of the fuel cell market and a 64% share of hybrids and plug-ins. Toyota shared highlights of new internal research evaluating the environmental impact and cost of ownership between a PHEV and a BEV.

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