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Electric Car Buyers Slam Dealer Experience; Dealers Don't Like 'Em Either

Green Car Reports

Buying a car often isn''t a pleasant experience, and that''s especially true for people looking to purchase an electric car. Electric-car buyers'' disapproval of the dealership is well documented, as is dealer impatience with the education and added time supposedly required to sell newfangled plug-in cars.

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Tesla’s direct-to-consumer model is better for companies and consumers

Teslarati

Hence, Tesla’s lack of dealers ensures that customers are protected from the poor experience of paying over MSRP. Of those who spent above MSRP, 31% would not buy from the same dealer again, while 27% would no longer buy from the same manufacturer. Why I hate dealers. Just a cool $37,000 OVER MSRP.

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Nissan Dealership Handed Over 400 Charges

The Truth About Cars

On this Friday afternoon, we find ourselves adding yet another post to our ‘Dealers Behaving Badly’ tag. This time, some former employees at a Nissan dealer in North Carolina are on the hook for more than 400 charges. The title ‘all-new’ pops up in all caps throughout the dealer comms as well.

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How Bad Was Nissan Dealer When Buyer Wanted A Leaf Electric Car? THAT Bad

Green Car Reports

Five years after the first modern mass-market electric car launched, stories of recalcitrant car dealers continue to surface from buyers. Walk into a dealership, explain that you want to buy an electric car. But a meticulously documented, amusing written log of all the misery involved in.

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Lightning Systems all-electric medium-duty vehicles selected for State of California contract

Green Car Congress

Fleets receive the voucher discount at the point of sale while HVIP-approved vendors and dealers process the required documentation. Since 2009, the program has helped more than 1,100 California fleets buy cleaner vehicles.

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Ford charges Mustang Mach-E customer $10k in doc fees, but it was a big misunderstanding

Teslarati

One Mach-E owner was excited to pick up his new EV until a $10,000 addition to the taxes and fees summary, labeled as a “Document Fee,” almost stopped the delivery of the car. u/Gonzotiki said his vehicle was a pre-order, and he was aware of “a Ford exec that said to hit him up if dealers attempted shenanigans.”

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Opinion: Tesla Needs to Behave Better

The Truth About Cars

Internal documents seem to show that the company knew about defects and kept both consumers and safety regulators in the dark. It's also worth noting here that Tesla, unlike other automakers, doesn't use an independent dealer network to sell or service its cars. OK, preventative defense against accusations of bias aside, back to Tesla.

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