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Study: Vehicle Owners Are Becoming Less Satisfied With Independent Repair Shops

The Truth About Cars

Aftermarket Service Index Study found that satisfaction has fallen in the three areas it covers: quick oil change businesses, full-service maintenance and repair, and tire replacement. Customers ranked their satisfaction with service advisors the lowest, citing long wait times and less courteous interactions.

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Tesla Customer Satisfaction, Toyota Prius Owner Loyalty, CA Electric-Car Sales: Today's Car News

Green Car Reports

Today''s news is all about buyer enthusiasm for green cars. The Tesla Model S tops the annual Consumer Reports customer satisfaction index, owner loyalty is expected to keep 2016 Toyota Prius sales strong in the face of low gas prices, and Californians now buy one plug-in electric car for every two hybrids.

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VW 3.0-liter diesel cost, Tesla tops CR index, Electric-car job cuts: Today's Car News

Green Car Reports

Today, a new report estimates the cost of a Volkswagen 3.0-liter liter diesel settlement at $1 billion, Tesla tops Consumer Reports' customer satisfaction index, and we look at why electric cars may lead to job cuts. Electric-car group buying programs have helped increase sales, and now they're spreading to new.

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Consumers ready too lengthy for F&I, learn about reveals

Baua Electric

customers who purchased cars within the six months prior. The wait day for F&I will be able to upload an “unreasonable” quantity of day to the whole in-store gross sales procedure, Roberts mentioned, noting maximum customers outlined unreasonable as anything else longer than two hours. That’s up from 43 p.c