J.D. Power Survey Finds Quality Control Has Fallen Into the Abyss
The Truth About Cars
JUNE 23, 2023
It’s even worse this year. Looking at the survey, new-vehicle owners reported 192 problems per 100 vehicles on average. That’s up from 180 a year earlier and 162 in 2021, when quality assurance really started taking a nosedive. But quality control seems to have absolutely plummeted in recent years.
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