J.D. Power: quality takes a back seat to innovation as problems reach a record high
Green Car Congress
JUNE 23, 2023
BEV owners in particular use their app at least 68% of the time, primarily to monitor the charging process and to view their vehicle’s available range. Smartphone charging becomes most deteriorated problem: Across all 223 problems measured in the study, wireless charging pad not working properly has increased by a sizable 1.1
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