UC Davis ITS study suggests hastening consumer adoption of plug-ins will require innovation on the sales side
Green Car Congress
OCTOBER 12, 2014
Power 2013 Sales Satisfaction Index (SSI) study data on customer satisfaction with new car dealerships and Tesla stores. For example, eligibility for all or a portion of the federal tax credit is based on the customer’s tax liability, a consideration that is typically unknowable until tax time. —Cahill et al.
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