J.D. Power Discovers Dealer Service Satisfaction Rises Amidst Extended Wait Periods
The Truth About Cars
MARCH 15, 2024
Power has seen a modest rise to 851 on a 1,000-point scale, reflecting a mixed scenario of improvements and ongoing hurdles. The need for improvement is underscored by the lower trust non-Tesla BEV owners have in dealers for complex repairs, compared to their gas-powered and plug-in hybrid counterparts.
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