J.D. Power: quality takes a back seat to innovation as problems reach a record high
Green Car Congress
JUNE 23, 2023
—Frank Hanley, senior director of auto benchmarking at J.D. BEV owners in particular use their app at least 68% of the time, primarily to monitor the charging process and to view their vehicle’s available range. Owners increasingly happier with apps: Manufacturer smartphone apps improve 0.4
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