Independent Repair Shops Win Over Dealerships in Consumer Survey
The Truth About Cars
MARCH 20, 2024
Brands such as Acura, Lexus, Mazda, and Volvo receive commendation for their dealership service satisfaction. The Unpredictability of Repairs Versus Maintenance John Ibbotson, the chief mechanic at Consumer Reports’ Auto Test Center, contrasts the planned nature of regular vehicle maintenance with the often unforeseen necessity of repairs.
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