J.D. Power: quality takes a back seat to innovation as problems reach a record high
Green Car Congress
JUNE 23, 2023
The automotive industry is facing a wide range of quality problems, a phenomenon not seen in the 37-year history of the IQS The industry is at a major crossroad and the path each manufacturer chooses is paramount for its future. —Frank Hanley, senior director of auto benchmarking at J.D. PP100) for those that have these features.
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