EV Charging Networks Aren't Making Money

Matt Posky
by Matt Posky

While the automotive sector is habitually discussing how electric vehicle adoption will be spurred on by the country building a more robust charging infrastructure, nobody seems to be talking about how to make charging profitable enough to sustain itself. As of now, government subsidies are helping to ease the financial burden of installing EV charging stations. But their long-term viability is being undermined by the fact that most people prefer charging at home.


This is largely unavoidable. One of the best features possessed by electric cars is their ability to recoup range while parked in the garage. But they likewise cannot become as useful as combustion-engine vehicles without the ability to recharge quickly on the go — hence the nationwide push to build more dedicated charging points.


Restaurants and retailers hoping to cater to specific demographics view having on-site charging as a major perk. It raises their profile and provides an opportunity to retain customers for a little longer as their EV takes on energy in the parking lot. This is seen as especially advantageous considering the present volatility of the economy.


But the deal does not appear to be so sweet for the companies that operate and maintain these networks. Surveys have shown that drivers are already broadly dissatisfied with the condition of most public charging stations. Maintenance seems to be subpar in a lot of instances and charger downtime has become a real issue for most providers that aren’t Tesla.


Considering that the income accrued by these networks is generally limited to what they make on charging fees, profitability is exceptionally limited when they’ve partnered with a local business that often leases out the space. Finding a healthy balance between charging rates that won’t infuriate drivers, but also ensure adequate incomes has proved difficult.


Automotive News perfectly encapsulated the dichotomy this week by reporting on just how much some networks have been struggling, while retailers reap comparably higher benefits:


ChargePoint posted a net loss of $344.5 million on revenue of $468.1 million for the fiscal year ended Jan. 31. EVgo, which runs more than 70 charging sites on [Simon Property Group locations], saw a net loss of $106.2 million on revenue of $54.6 million for the fiscal year ended Dec. 31. Blink Charging logged a net loss of $91.6 million on revenue of $61.1 million for the fiscal year ended Dec. 31.
"Charging economics is very, very challenging," said Akshay Singh, an automotive industries principal at [PricewaterhouseCoopers], about the networks installing stations at retailers and restaurants. "Nobody makes money right now."
Retailers and restaurants hosting chargers see revenue from increased spending at shops and on leases and other agreements from the networks. Networks' income from public charging is generally limited to what they make on fees.


The good news for these companies is that S&P Global Mobility anticipates that public charging will need to quadruple by 2025 in order to satiate demand. But they’ve been wrong about EV adoption rates in the past and there’s no guarantee that drivers won’t continue leaning upon home charging whenever possible.


In all likelihood, it’s the energy itself that will need the biggest overhaul in order to handle the elevated number of electric vehicles. That makes charging networks very existence beholden to government incentives.


Those are pretty robust at the moment. The National Electric Vehicle Infrastructure Formula Program has earmarked $5 billion for companies building EV charging infrastructure, and the 30C Alternative Fuel Infrastructure Tax Credit offers businesses a 30-percent tax write-off to install new charging stations. Meanwhile, states have funding schemes of their own — with Automotive News noting that Oregon is working on a rebate program that will give installers more than $4,000 for every public charging point installed.


Those cannot last forever and a lot of these companies are already operating at a loss. Unless additional revenue streams are implemented (e.g. converting stations to double as digital billboards), the only solution will be to raise charging rates. But doing that undermines some of the perceived benefits of owning an EV and may just encourage people to charge at home even more than they currently do.

[Images: The Image Party; Sundry Photography/Shutterstock]

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Matt Posky
Matt Posky

A staunch consumer advocate tracking industry trends and regulation. Before joining TTAC, Matt spent a decade working for marketing and research firms based in NYC. Clients included several of the world’s largest automakers, global tire brands, and aftermarket part suppliers. Dissatisfied with the corporate world and resentful of having to wear suits everyday, he pivoted to writing about cars. Since then, that man has become an ardent supporter of the right-to-repair movement, been interviewed on the auto industry by national radio broadcasts, driven more rental cars than anyone ever should, participated in amateur rallying events, and received the requisite minimum training as sanctioned by the SCCA. Handy with a wrench, Matt grew up surrounded by Detroit auto workers and managed to get a pizza delivery job before he was legally eligible. He later found himself driving box trucks through Manhattan, guaranteeing future sympathy for actual truckers. He continues to conduct research pertaining to the automotive sector as an independent contractor and has since moved back to his native Michigan, closer to where the cars are born. A contrarian, Matt claims to prefer understeer — stating that front and all-wheel drive vehicles cater best to his driving style.

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  • DungBeetle62 DungBeetle62 on Apr 26, 2023

    Haven't seen anyone take note of the marketing strategy of your friendly neighborhood crack/meth/fentanyl dealer - accepting that a loss at first is crucial to get your customers hooked on the product.


    With a long-haul business model like this, you're practically guaranteed to lose money right out of the gate. It's when both the weaker competitors are filtered out and the customer base is solidly established that the money comes. The trick is to have enough initial investment to last.

  • El scotto El scotto on Apr 26, 2023

    Hmm, look up Clock Tower shopping center in Herndon, VA. Two chargers in front of the Giant grocery store. One charger in front of Stone Cove Kitbar and EVgo charger near -shudders- Chuck E Cheese's. Will all three charging sites survive? Probably not. The ones in front of the grocery store make sense. The one at Kitbar makes sense, charge while enjoying some good food at full service restaurant. Zoom out the map and look at the sheer amount of chargers in this tech-heavy area.


    Oddly VW of North America doesn't have a charger.

    • Spookiness Spookiness on Apr 27, 2023

      It may be a tech-heavy area, but for now EVs are luxury cars. That shopping center has typical suburban NoVa take-out restaurants, a Giant, McD's, Goodwill. If I was doing site selection I'd probably skip it. No shade, I live in NoVa.





  • Bd2 Lexus is just a higher trim package Toyota. ^^
  • Tassos ONLY consider CIvics or Corollas, in their segment. NO DAMNED Hyundais, Kias, Nissans or esp Mitsus. Not even a Pretend-BMW Mazda. They may look cute but they SUCK.I always recommend Corollas to friends of mine who are not auto enthusiasts, even tho I never owed one, and owned a Civic Hatch 5 speed 1992 for 25 years. MANY follow my advice and are VERY happy. ALmost all are women.friends who believe they are auto enthusiasts would not listen to me anyway, and would never buy a Toyota. They are damned fools, on both counts.
  • Tassos since Oct 2016 I drive a 2007 E320 Bluetec and since April 2017 also a 2008 E320 Bluetec.Now I am in my summer palace deep in the Eurozone until end October and drive the 2008.Changing the considerable oils (10 quarts synthetic) twice cost me 80 and 70 euros. Same changes in the US on the 2007 cost me $219 at the dealers and $120 at Firestone.Changing the air filter cost 30 Euros, with labor, and there are two such filters (engine and cabin), and changing the fuel filter only 50 euros, while in the US they asked for... $400. You can safely bet I declined and told them what to do with their gold-plated filter. And when I changed it in Europe, I looked at the old one and it was clean as a whistle.A set of Continentals tires, installed etc, 300 EurosI can't remember anything else for the 2008. For the 2007, a brand new set of manual rec'd tires at Discount Tire with free rotations for life used up the $500 allowance the dealer gave me when I bought it (tires only had 5000 miles left on them then)So, as you can see, I spent less than even if I owned a Lexus instead, and probably less than all these poor devils here that brag about their alleged low cost Datsun-Mitsus and Hyundai-Kias.And that's THETRUTHABOUTCARS. My Cars,
  • NJRide These are the Q1 Luxury division salesAudi 44,226Acura 30,373BMW 84,475Genesis 14,777Mercedes 66,000Lexus 78,471Infiniti 13,904Volvo 30,000*Tesla (maybe not luxury but relevant): 125,000?Lincoln 24,894Cadillac 35,451So Cadillac is now stuck as a second-tier player with names like Volvo. Even German 3rd wheel Audi is outselling them. Where to gain sales?Surprisingly a decline of Tesla could boost Cadillac EVs. Tesla sort of is now in the old Buick-Mercury upper middle of the market. If lets say the market stays the same, but another 15-20% leave Tesla I could see some going for a Caddy EV or hybrid, but is the division ready to meet them?In terms of the mainstream luxury brands, Lexus is probably a better benchmark than BMW. Lexus is basically doing a modern interpretation of what Cadillac/upscale Olds/Buick used to completely dominate. But Lexus' only downfall is the lack of emotion, something Cadillac at least used to be good at. The Escalade still has far more styling and brand ID than most of Lexus. So match Lexus' quality but out-do them on comfort and styling. Yes a lot of Lexus buyers may be Toyota or import loyal but there are a lot who are former GM buyers who would "come home" for a better product.In fact, that by and large is the Big 3's problem. In the 80s and 90s they would try to win back "import intenders" and this at least slowed the market share erosion. I feel like around 2000 they gave this up and resorted to a ton of gimmicks before the bankruptcies. So they have dropped from 66% to 37% of the market in a quarter century. Sure they have scaled down their presence and for the last 14 years preserved profit. But in the largest, most prosperous market in the world they are not leading. I mean who would think the Koreans could take almost 10% of the market? But they did because they built and structured products people wanted. (I also think the excess reliance on overseas assembly by the Big 3 hurts them vs more import brands building in US). But the domestics should really be at 60% of their home market and the fact that they are not speaks volumes. Cadillac should not be losing 2-1 to Lexus and BMW.
  • Tassos Not my favorite Eldorados. Too much cowbell (fins), the gauges look poor for such an expensive car, the interior has too many shiny bits but does not scream "flagship luxury", and the white on red leather or whatever is rather loud for this car, while it might work in a Corvette. But do not despair, a couple more years and the exterior designs (at least) will sober up, the cowbells will be more discreet and the long, low and wide 60s designs are not far away. If only the interiors would be fit for the price point, and especially a few acres of real wood that also looked real.
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