These Are the 10 Least Reliable Car Brands, Says J.D. Power

by TTAC Staff

Published: February 12th, 2024

Photo credit: silverkblackstock / Shutterstock.com

The J.D. Power 2024 U.S. Vehicle Dependability Study has provided insights into vehicle reliability, indicating a general decline in dependability across the automotive industry. With the industry average

for problems per 100 vehicles (PP100) increasing to 190, the study highlights a growing concern for vehicle owners, particularly with brands that rank lowest in dependability. Here's a focus on the ten brands that are facing the most challenges according to the study.

The Bottom Ten

Chrysler (310 PP100)
Audi (275 PP100)
Land Rover (268 PP100)
Volkswagen (267 PP100)
Lincoln (251 PP100)
Volvo (245 PP100)
Ford (239 PP100)
Infiniti (219 PP100)
Mercedes-Benz (218 PP100)
Acura (216 PP100)

Core Findings and Brand Implications

While the study shows increased issues with infotainment systems and driver assistance technologies, it also brings to light the specific challenges faced by the bottom-ranked brands. Owners have noted problems ranging from the technological complexities of electric vehicles to the traditional mechanical issues.

Toyota and its luxury division, Lexus, have maintained top positions in the study. In contrast, the brands listed above have identified areas needing immediate attention to enhance their vehicles' dependability.

Understanding Vehicle Dependability

The 2024 U.S. Vehicle Dependability Study is based on comprehensive feedback from thousands of vehicle owners. It serves as a vital tool for consumers who value reliability in their vehicle purchasing decisions and for automakers striving to improve their products' performance.

J.D. Power's Role in Automotive Insights

J.D. Power, with its extensive use of big data, AI, and analytical models, continues to provide valuable insights into consumer behavior and industry trends. These insights aid businesses in shaping strategies that align with customer expectations and experiences.

This article was co-written using AI and was then heavily edited and optimized by our editorial team.

TTAC Staff

More by TTAC Staff

Comments

Join the conversation

1 comment

Fred on Feb 12, 2024
The JD Power article doesn't mention what year the cars were. Is this just 2024 cars or what?

1 Reply

Recent Comments

Kwik_Shift_Pro4X Making it even more unaffordable and less desired. See what happens.
MaintenanceCosts Has the EU indicated the basis for treating different OEMs differently?
Dartman Frankly my dear I don't think about it much. I'm not an insurrectionist, drug dealer, sex offender or criminal of any type. My experience with insurance companies is that once you pass the age of 35 and become a regular bill paying customer with multiple lines of coverage such as auto, home, personal items, EO etc unless you drive like a maniac and have multiple citations, claims etc. you are going to receive the best rate possible and not have to deal with rate hikes and cancellations. I've been with same carrier for 40 years; yes they have made a ton of money insuring me but that's the price of success. They have plenty of information, including personal info that I willingly provided i.e DMV records, physicals for life insurance, home inspections etc. Let's face it, we all subsidize the under 35, poor credit, non-home owning high risk drivers (primarily male). If you fit any of the above, I don't blame you for being paranoid about your "privacy". If you can't do the time, or pay the price, then don't do the crime and think twice. If you are worried about being embarrassed about being caught publicly in a personal moment, don't do it. In the words of your Mother "always wear clean underwear".
Zachary I have a Cadillac DeVille 1998 for this car can we make a agreement give me a call 2818613817
FreedMike This is a good series of articles. It's well worth your time to check any of your apps to see who's selling your info, and to whom. When it comes to driving, any app that tracks your location is one you need to opt out of sharing with. That includes Google.