The Cars Most Likely to Let You Down, According to New Survey Results
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In the automotive world, high owner satisfaction hinges on a simple yet crucial aspect: delivering what is promised to consumers. Vehicles that align with or exceed their advertised claims are often seen leading in owner satisfaction rankings. This observation is critical in the automotive industry, emphasizing the importance of fulfilling consumer expectations. In line with this, Consumer Reports has released a survey identifying the 10 car and SUV models that rank lowest in terms of owner satisfaction.
The gauge for owner satisfaction is derived from survey responses, where car owners indicate whether they would choose to buy the same car model again. This question serves as a direct barometer of whether the car has lived up to, or possibly exceeded, the owner's initial expectations.
Owner satisfaction scores become even more informative when paired with evaluations of a vehicle's testing and reliability. For individuals considering a car purchase, these combined ratings provide a comprehensive picture of a car's performance and reliability, playing a critical role in their decision-making.
Survey Insights: Least Satisfying Cars
Recent survey findings have led to the identification of the ten least satisfying car models. This information is invaluable for prospective buyers, offering insights into which models may fall short of meeting consumer expectations. The list, ordered by the percentage of owners who would repurchase the model, is as follows:
- Infiniti QX50 (25 percent Would Buy Again)
- Volkswagen Taos (38 percent Would Buy Again)
- Nissan Sentra (39 percent Would Buy Again)
- Kia Sorento Hybrid (42 percent Would Buy Again)
- Nissan Kicks (44 percent Would Buy Again)
- Kia Seltos (45 percent Would Buy Again)
- Mercedes-Benz C-Class (46 percent Would Buy Again)
- Kia Forte (47 percent Would Buy Again)
- Volkswagen Jetta (47 percent Would Buy Again)
- Nissan Altima (48 percent Would Buy Again)
The findings from this survey serve as an essential guide for those in the market for a new car. Knowing which models have lower satisfaction rates can steer consumers towards more informed choices, potentially enhancing their overall satisfaction with their vehicle purchase.
This article was co-written using AI and was then heavily edited and optimized by our editorial team.
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- EBFlex No loss. Ford hasn't had a nice looking vehicle in a very long time.
- FreedMike Makes perfect sense. Petroleum companies are the ones who have the most to lose from people switching to EVs. Every one sold is a car they don't get to sell fuel for anymore. Might as well cater to those customers too. At some point, petroleum companies would be wise to make the swtich from selling gas to selling ENERGY, and one of those energies could be electricity. Good business is where you find it, guys.
- Golden2husky 2014 Vette, just front tires so far. Acura TL is a recent acquisition so no expenses yet though the passenger window reverses all the time for no reason. 2002 Buick was mostly trouble free until its 21st birthday. Last year brought five repairs, three of which were window regulator issues. I just had a tie rod separation due to an inproper wheel alignment that had too few threads in the outer tie rod end. Good thing that happened at low speed. No fun when you can't steer....
- JK Savoy Blue is a thing, but Sestriere White? Sestriere is a ski town near Turin, so I guess it meant to conjure up thoughts of snow. Pretty car. I hope Pininfarina has success. The industry in and around Turin has taken a big hit and is a shadow of its former self.
- Ravenuer My 2023 CRV EX, 6 mo old, 4800 miles: $0.
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