Consumer Reports: These Automakers Create The Most Comfortable Cars

TTAC Staff
by TTAC Staff
Photo credit: Soloviova Liudmyla / Shutterstock.com

The automotive industry places a high emphasis on the comfort of its vehicles. Consumer Reports unveils the most and least satisfying cars in terms of comfort. This includes aspects such as seat comfort, the quietness of the cabin, and the smoothness of the ride. These features play a crucial role in enhancing the driving and passenger experience.


Leading Brands in Automotive Comfort

Some luxury car manufacturers have been meeting, and perhaps, surpassing comfort expectations. Brands like Porsche, Genesis, Audi, BMW, Lexus, and Rivian, known for its electric vehicles, have been recognized for their high comfort levels. These companies have focused on creating a refined driving atmosphere, featuring supportive seats, quiet interiors, and smooth driving experiences.


Challenges in Comfort: A Case Study

On the other hand, Infiniti, although a luxury brand, has been noted as less satisfying in terms of comfort. This shows that Infiniti has been falling short, highlighting the challenges even established brands can face in this domain.


Consistency in Quality Across Vehicle Models

The ability of a brand to maintain high satisfaction scores across its entire vehicle lineup obviously is important when it comes to helping a brand survive -- and thrive.


Evaluating Satisfaction in Different Segments

Vehicle satisfaction extends beyond comfort. Other metrics like driving enjoyment, cabin storage, the user interface, and the cost of ownership are also vital. Brands that score highly in these areas are obviously going to fare better.


The Essence of Owner Satisfaction

Understanding owner satisfaction is key—it reflects whether a vehicle meets or exceeds the owner's expectations. Thus, the highest satisfaction ratings are more about meeting individual owner expectations than about the objective quality of the vehicle.


This article was co-written using AI and was then heavily edited and optimized by our editorial team.

TTAC Staff
TTAC Staff

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  • MaintenanceCosts Good stuff. I miss my LS, although it was not as bulletproof as your GS has been, having experienced suspension issues and a premature water pump leak. Lexus knows how to do a comfy sedan.
  • Dartman Nice write up. Well maintained garaged cars easily last 15+ years (
  • Redapple2 The VW saga is well remembered. Ug. RE your Lexus, with such a long refuel interval I d burn only E 0. Some of your E 10 in the tank may be from 6 mo ago.
  • 28-Cars-Later The CD player is glorious. Edit: Also really nice job on the initial shot. I'm not sure if you had any training in photography but it looks professional.
  • Carson D I was thinking that this is such a nice car, and it is a bit of a shame that you use it so little. Then I remembered that I still have a car that I purchased new in 2007 which now has 78,000 miles and is sitting in a parking space I moved it to so my parents could park in its space when they visited about a month ago. That your 2019 Golf Sportwagen had headliner and water intrusion issues is a stark reminder that people who still buy VWs are like those people who still vote for bail reform politicians after they've been assaulted by someone who'd already been arrested for violent acts half a dozen times in two months. I knew two people who bought new Jetta Sportwagens who suffered spooling mesh headliners that became jammed, unfurled and frayed combined with leaking two-plane sunroofs...in 2009! They were also involved in a class action lawsuit about 'mandatory optional' equipment that they paid for that the cars weren't actually equipped with. I think it was Bluetooth links.
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