Charging Through the Ranks: The 2024 Premium EVs That Are Winning Drivers Over

by TTAC Staff

Published: February 28th, 2024

Photo credit: Love the wind / Shutterstock.com

The landscape of premium battery electric vehicles (BEVs) is highly competitive, and recent data from J.D. Power sheds light on how these vehicles stack up in terms of customer satisfaction.

Top-Ranked Premium BEVs

At the top of the customer satisfaction index, the BMW i4 leads with a score of 800 out of a possible 1,000 points. This reflects a strong approval from consumers, underscoring the vehicle's quality and reliability.

Close on its heels are Rivian's offerings, with the R1T pickup and R1S SUV scoring 789 and 778, respectively. These models highlight the expanding diversity in the premium electric market and Rivian's prominent position within it.

Tesla, a well-known name in the electric vehicle industry, has two models in the top five. The Tesla Model 3, with a score of 756, and the Model Y, just slightly behind at 752, demonstrate the brand's consistent performance in customer satisfaction.

Industry Standards and Expectations

The segment average score sits at 750, serving as a benchmark for the industry. Vehicles scoring above this average are seen as leaders in satisfying customers' expectations.

Customer Satisfaction and Market Trends

These rankings reflect broader market trends, where premium electric vehicles are being evaluated not just on their environmental credentials or innovation but on traditional factors such as vehicle quality, driving experience, and the cost-effectiveness of ownership.

Charging Infrastructure Still a Hurdle

Despite high scores in vehicle satisfaction, the industry continues to grapple with the adequate provision of public charging infrastructure—a factor that could significantly impact the future growth and customer satisfaction within the EV market.

This article was co-written using AI and was then heavily edited and optimized by our editorial team.

TTAC Staff

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Redapple2 jeffbut they dont want to ... their pick up is 4th behind ford/ram, Toyota. GM has the Best engineers in the world. More truck profit than the other 3. Silverado + Sierra+ Tahoe + Yukon sales = 2x ford total @ $15,000 profit per. Tons o $ to invest in the BEST truck. No. They make crap. Garbage. Evil gm Vampire
Rishabh Ive actually seen the one unit you mentioned, driving around in gurugram once. And thats why i got curious to know more about how many they sold. Seems like i saw the only one!
Amy I owned this exact car from 16 until 19 (1990 to 1993) I miss this car immensely and am on the search to own it again, although it looks like my search may be in vane. It was affectionatly dubbed, " The Dragon Wagon," and hauled many a teenager around the city of Charlotte, NC. For me, it was dependable and trustworthy. I was able to do much of the maintenance myself until I was struck by lightning and a month later the battery exploded. My parents did have the entire electrical system redone and he was back to new. I hope to find one in the near future and make it my every day driver. I'm a dreamer.
Jeff Overall I prefer the 59 GM cars to the 58s because of less chrome but I have a new appreciation of the 58 Cadillac Eldorados after reading this series. I use to not like the 58 Eldorados but I now don't mind them. Overall I prefer the 55-57s GMs over most of the 58-60s GMs. For the most part I like the 61 GMs. Chryslers I like the 57 and 58s. Fords I liked the 55 thru 57s but the 58s and 59s not as much with the exception of Mercury which I for the most part like all those. As the 60s progressed the tail fins started to go away and the amount of chrome was reduced. More understated.
Theflyersfan Nissan could have the best auto lineup of any carmaker (they don't), but until they improve one major issue, the best cars out there won't matter. That is the dealership experience. Year after year in multiple customer service surveys from groups like JD Power and CR, Nissan frequency scrapes the bottom. Personally, I really like the never seen new Z, but after having several truly awful Nissan dealer experiences, my shadow will never darken a Nissan showroom. I'm painting with broad strokes here, but maybe it is so ingrained in their culture to try to take advantage of people who might not be savvy enough in the buying experience that they by default treat everyone like idiots and saps. All of this has to be frustrating to Nissan HQ as they are improving their lineup but their dealers drag them down.