Complainer’s Corner: Dealers Now Whinging About Rail Logistics

Matthew Guy
by Matthew Guy

After weathering pandemic-related shutdowns, chip shortages, and barren lots, some dealers are complaining our nation’s rail system is suddenly no longer up to the task of delivering new cars. A few are saying they have a point, whilst others muse it is a bit of karma for three years of price gouging and “additional dealer markups”.


Actually, that latter assertion is off the mark. If vehicles are having trouble finding their way to showrooms – no matter the reason – inflated prices will surely continue instead of abating. Still, we think it’d be tough to find many sympathetic to an industry populated by people who have brazenly lined their pockets on the backs of Americans for the last 36 months. There are good actors in the field, of course, but there are plenty of stories about obscene asking prices and dealer practices since we all learned the word ‘Covid’.


At the core of this latest hiccup is an apparent shortage of rail cars with which to transport freshly assembled machinery. A fantastically detailed report from the Detroit Free Press talks about the lack of rail cars, specifically the enclosed multilevel units which transport about a dozen machines at once. According to stats in the story, roughly three-quarters of new vehicles are moved via rail in a typical year. Absent an abundance of proper autoracks, it is suggested that roughly 70,000 new cars are sitting idle at or near their facility of manufacture.


Why is there a shortage? The article goes on to say part of the problem is due to new routing of vehicles, with some overseas manufacturers using different ports and sending their cars on longer rail journeys once they arrive in America. Same goes for rigs produced in Mexico; they need to be distributed somehow but places like Ramos Arizpe and Saltillo aren’t exactly next door to major U.S. markets. This ties up autoracks for extended periods. And, in a fact I learned today from the Freep, most autoracks are part of a pool that is shared by multiple railroad companies and administered by a third party. The more you know.


Back in Michigan, the financial partner of a dealer in Redford Township moaned to the Free Press that his store, Matick Chevrolet, only sold 165 new cars last month when they used to do “twice as many.” According to Matick’s website, the dealer has 54 vehicles on the ground and 143 in transit. And, if you’re wondering, the place lists no fewer than 17 people on its sales team, plus 9 more in sales management and 6 customer care reps dedicated to sales.


The rail issue is said to be affecting other industries such as food and grain shipments, though they obviously don’t use autoracks for transport. As for cars, it seems the hits keep on coming in order to maintain inflated transaction prices.


[Images: Bogdan Vacarciuc/Shutterstock.com]


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Matthew Guy
Matthew Guy

Matthew buys, sells, fixes, & races cars. As a human index of auto & auction knowledge, he is fond of making money and offering loud opinions.

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  • Oberkanone Oberkanone on Jun 20, 2023

    Record profits for dealers in 2022. Best per dealership average profit in history.

    Value of dealerships hit record levels in 2022.

    I have no empathy for dealerships. None. Zero. Every dealer in my area is adding ADM and/or mandatory added paint protection etc.

    Have to do it to stay in business..... B.S. !


    Are rail delays a problem. They certainly are. Just another to add to the list of problems impacting inventory and affordability.

    • Sgeffe Sgeffe on Jun 20, 2023

      Even my dealer, who normally didn't pull any of this $4it, now adds on $250 for air in the tires (nitrogen) on every sale, and states so right on the Web page! I'll be having a four-letter word with them about that next time I take the car in for an oil change! That damned machine better be made IN THE USA of TITANIUM and CARBON FIBER for them to extort like that! (I was outraged when a couple of the other Honda dealers in town tried charging only $45!!!!)




  • Lou_BC Lou_BC on Jun 20, 2023

    My truck purchase was delayed significantly due to a shortage of truck drivers. The dealership had to get permission from GM to release the vehicles to them and they sent their own contractor. They were waiting on three shipments of vehicles sitting at a rail yard in Vancouver.


  • Redapple2 jeffbut they dont want to ... their pick up is 4th behind ford/ram, Toyota. GM has the Best engineers in the world. More truck profit than the other 3. Silverado + Sierra+ Tahoe + Yukon sales = 2x ford total @ $15,000 profit per. Tons o $ to invest in the BEST truck. No. They make crap. Garbage. Evil gm Vampire
  • Rishabh Ive actually seen the one unit you mentioned, driving around in gurugram once. And thats why i got curious to know more about how many they sold. Seems like i saw the only one!
  • Amy I owned this exact car from 16 until 19 (1990 to 1993) I miss this car immensely and am on the search to own it again, although it looks like my search may be in vane. It was affectionatly dubbed, " The Dragon Wagon," and hauled many a teenager around the city of Charlotte, NC. For me, it was dependable and trustworthy. I was able to do much of the maintenance myself until I was struck by lightning and a month later the battery exploded. My parents did have the entire electrical system redone and he was back to new. I hope to find one in the near future and make it my every day driver. I'm a dreamer.
  • Jeff Overall I prefer the 59 GM cars to the 58s because of less chrome but I have a new appreciation of the 58 Cadillac Eldorados after reading this series. I use to not like the 58 Eldorados but I now don't mind them. Overall I prefer the 55-57s GMs over most of the 58-60s GMs. For the most part I like the 61 GMs. Chryslers I like the 57 and 58s. Fords I liked the 55 thru 57s but the 58s and 59s not as much with the exception of Mercury which I for the most part like all those. As the 60s progressed the tail fins started to go away and the amount of chrome was reduced. More understated.
  • Theflyersfan Nissan could have the best auto lineup of any carmaker (they don't), but until they improve one major issue, the best cars out there won't matter. That is the dealership experience. Year after year in multiple customer service surveys from groups like JD Power and CR, Nissan frequency scrapes the bottom. Personally, I really like the never seen new Z, but after having several truly awful Nissan dealer experiences, my shadow will never darken a Nissan showroom. I'm painting with broad strokes here, but maybe it is so ingrained in their culture to try to take advantage of people who might not be savvy enough in the buying experience that they by default treat everyone like idiots and saps. All of this has to be frustrating to Nissan HQ as they are improving their lineup but their dealers drag them down.
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