Consumer Reports: These Automakers Create The Most Comfortable Cars

TTAC Staff
by TTAC Staff
Photo credit: Soloviova Liudmyla / Shutterstock.com

The automotive industry places a high emphasis on the comfort of its vehicles. Consumer Reports unveils the most and least satisfying cars in terms of comfort. This includes aspects such as seat comfort, the quietness of the cabin, and the smoothness of the ride. These features play a crucial role in enhancing the driving and passenger experience.


Leading Brands in Automotive Comfort

Some luxury car manufacturers have been meeting, and perhaps, surpassing comfort expectations. Brands like Porsche, Genesis, Audi, BMW, Lexus, and Rivian, known for its electric vehicles, have been recognized for their high comfort levels. These companies have focused on creating a refined driving atmosphere, featuring supportive seats, quiet interiors, and smooth driving experiences.


Challenges in Comfort: A Case Study

On the other hand, Infiniti, although a luxury brand, has been noted as less satisfying in terms of comfort. This shows that Infiniti has been falling short, highlighting the challenges even established brands can face in this domain.


Consistency in Quality Across Vehicle Models

The ability of a brand to maintain high satisfaction scores across its entire vehicle lineup obviously is important when it comes to helping a brand survive -- and thrive.


Evaluating Satisfaction in Different Segments

Vehicle satisfaction extends beyond comfort. Other metrics like driving enjoyment, cabin storage, the user interface, and the cost of ownership are also vital. Brands that score highly in these areas are obviously going to fare better.


The Essence of Owner Satisfaction

Understanding owner satisfaction is key—it reflects whether a vehicle meets or exceeds the owner's expectations. Thus, the highest satisfaction ratings are more about meeting individual owner expectations than about the objective quality of the vehicle.


This article was co-written using AI and was then heavily edited and optimized by our editorial team.

TTAC Staff
TTAC Staff

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  • Theflyersfan I used to love the 7-series. One of those aspirational luxury cars. And then I parked right next to one of the new ones just over the weekend. And that love went away. Honestly, if this is what the Chinese market thinks is luxury, let them have it. Because, and I'll be reserved here, this is one butt-ugly, mutha f'n, unholy trainwreck of a design. There has to be an excellent car under all of the grotesque and overdone bodywork. What were they thinking? Luxury is a feeling. It's the soft leather seats. It's the solid door thunk. It's groundbreaking engineering (that hopefully holds up.) It's a presence that oozes "I have arrived," not screaming "LOOK AT ME EVERYONE!!!" The latter is the yahoo who just won $1,000,000 off of a scratch-off and blows it on extra chrome and a dozen light bars on a new F150. It isn't six feet of screens, a dozen suspension settings that don't feel right, and no steering feel. It also isn't a design that is going to be so dated looking in five years that no one is going to want to touch it. Didn't BMW learn anything from the Bangle-butt backlash of 2002?
  • Theflyersfan Honda, Toyota, Nissan, Hyundai, and Kia still don't seem to have a problem moving sedans off of the lot. I also see more than a few new 3-series, C-classes and A4s as well showing the Germans can sell the expensive ones. Sales might be down compared to 10-15 years ago, but hundreds of thousands of sales in the US alone isn't anything to sneeze at. What we've had is the thinning of the herd. The crap sedans have exited stage left. And GM has let the Malibu sit and rot on the vine for so long that this was bound to happen. And it bears repeating - auto trends go in cycles. Many times the cars purchased by the next generation aren't the ones their parents and grandparents bought. Who's to say that in 10 years, CUVs are going to be seen at that generation's minivans and no one wants to touch them? The Japanese and Koreans will welcome those buyers back to their full lineups while GM, Ford, and whatever remains of what was Chrysler/Dodge will be back in front of Congress pleading poverty.
  • Corey Lewis It's not competitive against others in the class, as my review discussed. https://www.thetruthaboutcars.com/cars/chevrolet/rental-review-the-2023-chevrolet-malibu-last-domestic-midsize-standing-44502760
  • Turbo Is Black Magic My wife had one of these back in 06, did a ton of work to it… supercharger, full exhaust, full suspension.. it was a blast to drive even though it was still hilariously slow. Great for drive in nights, open the hatch fold the seats flat and just relax.Also this thing is a great example of how far we have come in crash safety even since just 2005… go look at these old crash tests now and I cringe at what a modern electric tank would do to this thing.
  • MaintenanceCosts Whenever the topic of the xB comes up…Me: "The style is fun. The combination of the box shape and the aggressive detailing is very JDM."Wife: "Those are ghetto."Me: "They're smaller than a Corolla outside and have the space of a RAV4 inside."Wife: "Those are ghetto."Me: "They're kind of fun to drive with a stick."Wife: "Those are ghetto."It's one of a few cars (including its fellow box, the Ford Flex) on which we will just never see eye to eye.
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