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J.D. Power Discovers Dealer Service Satisfaction Rises Amidst Extended Wait Periods

The Truth About Cars

Photo credit: Standret / Shutterstock.com The auto industry has seen a rebound in customer satisfaction with dealer service experiences this year, marking a positive shift. However, dealers are still facing challenges due to shortages in parts and labor, which have contributed to increased wait times for service appointments.

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Plug-Ins vs Fuel Cells, Tesla Franchised Dealers, Hyundai Sonata Plug-In Hybrid: Today's Car News

Green Car Reports

We''ve got lots of plug-in-car news today. See why plug-in hybrids are the best competitors to hydrogen fuel-cell vehicles, learn about plans for Hyundai Sonata and Kia Optima plug-in hybrids next year, and see why Tesla Motors may augment its company-owned stores with franchised dealers. As his company.'

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UC Davis ITS study suggests hastening consumer adoption of plug-ins will require innovation on the sales side

Green Car Congress

A study by researchers at the Institute of Transportation Studies, UC Davis finds that buyers of plug-in vehicles (PEVs) are substantially less satisfied with the dealer purchase experience than buyers of conventional vehicles—with the notable exception of Tesla buyers. They also analyzed national and state-level J.D.

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Wrecked Tesla, Dopey Dealers, VW Passat Plug-In Hybrid, Sakti3 Batteries: Today's Car News

Green Car Reports

We''ve got two Tesla stories--one in which a car-dealer rep says something really dumb--plus a debate over green transport, VW''s second plug-in hybrid, and the emergence of a secretive battery startup with ties to GM. All this and more today on Green Car Reports. While Iowa.'

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Judge sides with Tesla, slams dealer association in Missouri

Green Car Reports

Since Tesla began selling electric cars directly to customers throughout the U.S., On Tuesday, Tesla scored a decisive victory when the Missouri Court of Appeals reversed a lower court's ruling that would have left Tesla without a state dealer license.

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Plug-In Hybrid Mitsubishi, 2015 Honda Fit Delay, Tesla Owner Visits BMW Dealer: Today's Car News

Green Car Reports

Today on Green Car Reports: We drive the Mitsubishi Outlander Plug-In Hybrid, next year''s Chevy Impala replaces its mild hybrid with a start-stop system, and a Tesla owner visits a BMW dealer to drive an i3 electric car. The Mitsubishi Outlander Plug-In Hybrid seeks to exploit the niche of plug-in.'

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Latest Tesla referral programs draw new CA dealer lobby complaint

Green Car Reports

Tesla has once again ruffled the feathers of the California New Car Dealers Association with a new round of referral programs. The Silicon Valley automaker has used referral programs for years; they usually provide perks for current owners who get friends, coworkers, and colleagues to buy a new Tesla vehicle.

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